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Policy

      Dunya International Group Company operates as a part of the health supply chain of Afghanistan with the aim of improving living conditions and creating value for all stakeholders with the support of its technical know-how and reputable brands in the detergent and hygiene industry (including a variety of products for fabric care, home care, personal care, oral care, surface care...). This company has put the movement towards organizational excellence in order to achieve the balanced satisfaction of all the people and the country of Afghanistan at the forefront of its activities and announces its policy based on international and national standards as follows.

1. Meeting customers present and future quality expectations of products.

2. Maintaining and enhancing the value of customers through satisfaction measurement processes and handling their complaints.

3. Promoting the satisfaction of the stakeholders (company, household, and government) by creating maximum value for them.

4. Increasing profitability with special attention to the category of exports in/from Afghanistan.

5. Effective management of governance and organizational excellence using the establishment and maintenance of management systems.

6. Promoting the desired effects (opportunities) and preventing or reducing the adverse effects (risks) to ensure the expected results.

7. Sustainable prevention of accidents, injuries, occupational diseases and environmental pollution.

8. Developing human capital through their knowledge, skills, capabilities, communication and platforms for participation.

9. Determine, maintain, and have appropriate access to organizational knowledge in the effective execution of processes.

10. Commitment to continuous improvement and productivity promotion.

       While believing in and committing to the principles and requirements stipulated at the national and international levels related to business and the requirements stipulated in the policy and fully supporting its implementation, we expect each of our colleagues to provide the grounds for its realization with their empathy and accompaniment and use it as a basis for determining and revising organizational goals. May we be honored and serve by the honorable people of Afghanistan.